Meet your apartment’s new virtual team member.
When it comes to helping current and potential apartment residents during business hours, your property’s front-line staff are total pros. But what about the other 15 hours of the day? With Quext Digital Human, users get 24/7 access to the help and information they need from a digital employee that’s powered by the industry’s most advanced AI. Think this is just another chatbot? Get ready to have your mind blown.
Quext Digital Human is a fully autonomous, AI-driven virtual personality that acts as an integral part of a property’s customer service experience. Powered by an advanced digital brain, this digital employee provides realistic, human-like customer service experiences both during and after business hours.
Chatbots are so 2016. With Quext Digital Human, users can have a face-to-face conversation and interact with a hyper-realistic, fully animated CGI person through video chat.
Quext Digital Human can take users on virtual property tours, highlight community information, provide floor plans, and even walk users through the digital application and leasing processes.
With a conversationally driven personality, hundreds of catalogued responses, and unlimited custom conversation responses, each user is guaranteed to have a one-of-a-kind experience.
Quext Digital Human uses experiential learning to constantly accumulate data and continuously improve. Put simply, the more users that interact with Quext Digital Human, the smarter, more capable, and more “human” it becomes.
Quext Digital Human can read, analyze, and respond to the emotions and facial expressions of a user, helping it deliver a more human-like conversation.
The virtual assistant’s ability to learn from customer interactions helps it engage personally with each user and deliver unique experiences.
Quext Digital Human records, reads, and analyzes user feedback in real time, allowing it to learn and optimize its own performance.
Quext Digital Human uses a complex algorithm to determine which interactions garner the most positive and negative responses. This feedback is then collected and translated into anonymous data.
By analyzing the data collected by Quext Digital Human, leasing agents and other staff members can further optimize the virtual assistant’s performance and even improve their own approaches to customer service.
Quext Digital Human greatly reduces on-site staff’s workload by giving users 24/7 access to digital customer service support — no human time required.
Quext Digital Human can field most customer questions and requests, take users on virtual tours, and provide support where your actual human staff needs it most.
Apartment staff can spend hours each week scheduling tours and gathering lead information. Now, team members can use that time to enhance the community and provide other, more valuable services.
Property managers can fully customize the Quext Digital Human experience for their users. The virtual assistant can be programmed to highlight a property’s most notable amenities, start conversations with important information, or even guide conversations to show users specific topics. As Quext Digital Human aggregates data and provides unique insights, these responses can be optimized for better results.
Quext makes it easy to get the technology you need to take your properties to the next level. Get in touch with our team today to learn more.Contact Us